Ordering Information

Be sure to follow our guidelines below to ensure your order meets all your expectations.

Acknowledgements:
All orders will be confirmed via email.

Cancellations:
Cancellations must be submitted in writing and are subject to all incurred costs, including art charges, revisions, and proofs

Credit Policy:
A W-9 and credit application is required from new customers. Orders will not ship without credit approval or prepayment. Credit application turnaround time is 2-3 business days.

Overrun/Underrun Policy:
Catalog quantities ship exact

Return Policy:
Due to the custom nature of our bags, we do not accept returns

Prop 65 Statement:
Statement of Compliance Letter

Artwork submission:
Orders should be submitted via the online portal through sharperbags.com or emailed to [email protected]

PRODUCTION TIME
Additional production time for orders larger than catalog quantities or orders for multiple locations may be required. Production time starts once we have received credit application and artwork approval. Production times may increase during peak periods. However, should your order require additional production time, SharperBags will promptly notify you. Learn more about Rush Orders here.

SHIPPING
SHIPPING Method: All orders ship ground unless otherwise notified. 3rd party billing available upon request. Special Freight Charges: Additional fees apply to inside delivery, residential, redelivery, International, Alaska, Hawaii, and Puerto Rico. Convention center deliveries may result in freight charges higher than quoted freight amount and will be billed accordingly. SharperBags reserves the right to submit supplemental invoices after the original invoice has been issued. Freight and duty fees must be charged on your freight account. ANY CHARGE BACK to SharperBags due to an invalid shipper account, a refused charge on a provided shipper account number, or an incorrect shipping address will be invoiced back to you. F.O.B. Point: Arizona/85008

ADDITIONAL CHARGES
Standard Imprint Colors:
CMYK.

Plain Bags:
Available at 10% off the published A pricing.

Split Shipments:
$10.00 (G) per additional address.

Pre-production samples:
Samples: $50 (G) per sample/per imprint/per size, PLUS all art and proof charges. We provide 25 bag samples per order per size. Part #s are BGXSPP (6"x9"), BGSPP (7.5"x9"), BGXSLPP (6"x13"), BGLPP (9"x13"), BGXLPP (12"x16"), and BGXXLPP (13"x18"). Samples: Individual samples are available upon request, free of charge. They are limited to whatever we have available at the time. Shipping charges will apply.

Samples:
Individual samples are available upon request, free of charge. They are limited to whatever we have available at the time. Shipping charges will apply.